• A major retail company was losing efficiency due to a manual article creation process.

    Intys introduced two consultants to lead the digital transformation of this key process. Working with SAP, JIRA, and ALM, our consultants translated business needs into clear IT requirements, managed UATs, and created multilingual training materials, from video tutorials to user guides.

    They ensured end-users adopted the new system with confidence.

    Business Case 1

    Retail

    From Manual Errors to Smart Automation: Boosting Retail Efficiency

    By applying Agile methods and driving smoother sprint management, they helped reduce errors, cut processing times, and improve incident resolution.

    Results?

    Their strong business analysis skills and collaborative mindset enabled the company to gain both technical efficiency and organizational maturity.

  • Impacts:

    Cognitive impact.

    Enabled business and IT teams to clearly understand each other’s needs through structured user stories and multilingual training resources, making change adoption smoother and more efficient.

    Relational impact.

    Strengthened collaboration across departments by creating a shared workflow, improving responsiveness, and reducing friction during cross-functional exchanges.

    Transformational impact.

    Replaced a manual, error-prone system with an automated, agile-driven process, significantly improving speed, accuracy, and long-term scalability of article creation.

  • When production data is fragmented and historical records are incomplete, decision-making becomes guesswork.

    At a coffee processing unit, our Intys consultant quickly spotted this issue while taking charge of production planning. With a keen eye and deep supply chain expertise, he understood that real optimization required centralizing and structuring data first.

    Partnering closely with IT and data teams, he consolidated key information flows while building trust across the operation. His collaborative approach reassured teams that the goal was to support their work, not disrupt it.

    This dynamic unlocked smoother exchanges, deeper insights, and an open door to rethink and improve production strategies.

    Business Case 2

    Retail

    Smart Production, Real Impact: From Disjointed Data to Operational Excellence

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    He fine-tuned schedules, adjusted Economic Production Quantities (EPQ), recalibrated stock levels, and reduced inefficiencies. His analytical mindset uncovered a major bottleneck in roasting capacity, leading to a proposed investment in a second roaster that would significantly boost output.

    This mission is also part of a unique partnership between Intys, the client, and ULB, blending academic insight with industrial know-how to generate concrete, scalable improvements.

    It’s a powerful example of Intys’ commitment to sustainable impact through innovation and collaboration.

  • Impacts:

    Cognitive impact.

    Enabled the company to understand the consequences of fragmented data and apply informed, data-driven strategies for production planning.

    Relational impact.

    Built trust across operational teams by promoting collaboration and reassurance, shifting perceptions from control to support.

    Transformational impact.

    Converted a reactive production model into a streamlined, efficiency-oriented system aligned with real market demand and backed by strategic investments.

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