• CHRSM embarked on an ambitious journey to achieve platinum-level accreditation within a tight timeframe. Intys was brought on board to support this strategic transformation by guiding internal teams through the necessary cultural and operational changes.

    Our Change Manager led a structured and human-centered approach using the ADKAR methodology. Through workshops, individual coaching, and clear communication channels, we helped staff align with international healthcare standards while fostering engagement and ownership across the hospital.

    Business Case 1

    Public Sector

    Empowering Hospital Transformation with Change Management Excellence

    Our mission @CHRSM - Centre Hospitalier Régional de la Province de Namur, at a glance

    Despite a complex context, including recent cyber and pandemic-related disruptions, the project successfully delivered:

    • Platinum-level accreditation achieved
    • Tailored tools to monitor progress and ensure continuous improvement
    • Stronger internal alignment and a renewed sense of purpose among staff

    This mission is a testament to how effective change management can transform challenges into long-term success.

    The mission aimed to support CHRSM in obtaining an international healthcare accreditation from Accreditation Canada International (ACI), with an ambitious goal to surpass the initial Gold-level target and achieve Platinum accreditation.

  • Impacts:

    Cognitive impact.

    Helped hospital teams understand international accreditation standards and adopt structured change tools like ADKAR to drive transformation.

    Relational impact.

    Strengthened collaboration and trust across departments through clear communication, coaching, and shared accountability.

    Transformational impact.

    Turned a high-pressure accreditation challenge into a unifying success, embedding a culture of quality and continuous improvement across the hospital.

  • In a move to strengthen the governance of public funding, a national institution partnered with Intys to develop a strategic Business Intelligence (BI) solution.

    The goal:

    evaluate the impact of government funding on post-crisis economic recovery.

    Our consultant led the mission with precision, coordinating business and technical teams, designing a data centralization strategy via a CRM, and structuring reporting tools to support transparent decision-making.

    Business Case 2

    Public Sector

    Data Governance Reinvented: Driving Economic Recovery through Smart Analytics

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    One of the major successes of the project was the implementation of Power BI dashboards, which enabled decision-makers to track allocation progress and measure sector-specific maturity.

    Despite decentralized information and evolving legislative priorities, our consultant adapted the tools and approach, ensuring seamless interdisciplinary collaboration.

    The result?

    Improved data quality, enhanced cross-team coordination, and stronger digital maturity across the board.

  • Impacts:

    Cognitive impact.

    Provided decision-makers with clear, actionable insights through centralized dashboards, enabling real-time assessment of funding effectiveness.

    Relational impact.

    Fostered collaboration between business and technical teams by aligning tools, language, and priorities around shared objectives.

    Transformational impact.

    Shifted the institution from fragmented data management to a strategic, analytics-driven governance model supporting long-term resilience.

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